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HR Operational Adviser

Salary: £45000 - £50000 per annum

Location: London

Job Type: Permanent

Posted: 16/05/2018

Job Ref: 480104197

HR Operations Advisor



£45,000 - £50,000

An exciting opportunity for an experienced HR Operations Manager has arisen to join an industry leading, financial services business on a permanent basis as they embark on an exciting period of change and growth. The organisation are continuously evolving and there is a huge opportunity for someone to join and influence the way things are being done to suit the direction in which the business is moving.

With direct line management responsibility of 2 HR Administrators and reporting into the HR Operations Manager, the role of HR Operations Advisor role will combine business as usual HR Operations, continuous improvement and a number of HR projects. This role will also stand in for the HR Operations Manager every Friday. Working in a fast-paced team, this role is pivotal in keeping the HR Hub running smoothly. The role ensures efficient HR business processes are available to support the wider HR team and the business in general.


 Proactive management and development of the HR Administrators to ensure the needs of the business are met now and in the future

 Provide support for the HR Operations Manager in the development of system, reporting and team capabilities.

 Oversight of employee enquiry responses through HR Mailbox, onboarding, leaver and other admin related activities undertaken by direct reports ensuring adherence to the SLA or stated deadlines.

 Supervise the monthly payroll activities by the HR Administrators and act as a designated liaison for the payroll vendor, ensure audit documentation and reporting requirements are up to date and monitor data quality within payroll processing

 Review and implement/recommend changes to HR policies and employee handbooks following internal and legislative changes/updates

 Facilitate employment transactions such as employee transfers, promotions, international secondments and high risk termination events

 Coordinate employee lifecycle events and work with Reward and Benefits team during key annual events to support their work from an operational HR standpoint

 Provide support for employment and payroll related queries from employees and managers and act as an escalation point for the HR Administrators

 Act as a Super-User to maintain system and data integrity for the HR database and employee personnel files in accordance with GDPR and internal guidelines

 Assist with the provision of information to Auditors (internal and external) and external vendors

 Support and lead on HR related projects; liaising with internal partners and external vendors and successfully deliver to the specified deadline and requirements

 At all times, manage risk by ensuring potential issues are identified and escalated to the HR Operations Manager (or in their absence HR Business Partner/Head of HR) team immediately

 Identify gaps, and propose and develop processes and procedures for the HR Operations Team to improve the team efficiency

 Promoting an understanding of the corporate culture and values and incorporate it into all HR operational practices and policies

 Assist the HR Business Partners with employee relations and performance management matters as well as assist with recruitment activities


• A true HR Operation Specialist

• Management experience of an Admin team (at least 2 people)

• Payroll exposure (outsourced or direct)

• A demonstrable track record of success & implementing positive change

• An ability to think strategically, and act operationally "scale the ladder where required".

• System expertise

• Strong data / MI Skills (Excel savvy)

• SME FS experience would be good

• Self-sufficient / autonomous

If you have the required experience and would like to express your interest in this exciting opportunity please call Jenna Stocks at Network HR on 0121 450 5030.

In compliance with the regulations (April 2004) in place under the employment agencies act, Network HR will require proof of identification. A current copy of a passport, driving licence, ID card or NI card will be required as part of the registration process. Email and faxed copies are acceptable


Jenna Stocks

Senior Managing Consultant

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