There are many aspects of workplace diversity that are concentrated on within the mainstream media, normally consisting of gender, sexuality, age, race and religion; but what about behaviour and personality?
It goes without saying that each worker is expected to behave a certain way within their workplace and to conform to a certain level of etiquette, but behavioural diversity concentrates on the ideal that within a workplace different types of behaviours work better. The principal is somewhat similar to a sports team, in that each position requires a different skillset and behaviour, and if all members of the team have the same personality then this can lead to a clash and an unhappy workforce.
A specific example of this would be Eric Cantona when he was at Manchester United. Cantona is known for being a great player but also for his hot temper; however this temper suited his position of striker but would not suit a goalkeeper. This is the main reason why behaviour is important when hiring someone new for a role.
How do you implement behavioural diversity?
Many workplaces may have taken behavioural diversity into account without even knowing it, whilst others may not have and consequently have a workforce that is unhappy, perhaps troublesome and unproductive.
There are some simple steps that every workplace can do to ensure they are diverse in every way:-
- Ensure staff that are hired suit the role that they are intended for and not for the purpose of fitting into the team
- Evaluate all the roles within the business to be able to monitor what works and what does not.
- Make an organisational chart so that behavioural diversity is retained in every level of the business.
- Make sure managers are aware of the importance of having behavioural diversity within a business.
Why does behavioural diversity matter?
- It ensures that the workplace isn't full of "carbon-copies"
- Staff turnover will decrease, as staff suit the role that they were employed for
- No staff member will feel alienated or like an outsider
- Creativity remains high
- Talent is not overlooked, as staff roles are monitored
- Employee well-being, engagement and satisfaction improve
Overall, behavioural diversity allows for a varied way of thinking within a organisation, attributes of which are endless and relate heavily to the particular job that an individual is undertaking.