What is the Importance of Behavioural Diversity?

by Natasha Mughal

There are many aspects of workplace diversity that are concentrated on within the mainstream media, normally consisting of gender, sexuality, age, race and religion; but what about behaviour and personality?

It goes without saying that each worker is expected to behave a certain way within their workplace and to conform to a certain level of etiquette, but behavioural diversity concentrates on the ideal that within a workplace different types of behaviours work better. The principal is somewhat similar to a sports team, in that each position requires a different skillset and behaviour, and if all members of the team have the same personality then this can lead to a clash and an unhappy workforce.

A specific example of this would be Eric Cantona when he was at Manchester United. Cantona is known for being a great player but also for his hot temper; however this temper suited his position of striker but would not suit a goalkeeper. This is the main reason why behaviour is important when hiring someone new for a role.


How do you implement behavioural diversity?

Many workplaces may have taken behavioural diversity into account without even knowing it, whilst others may not have and consequently have a workforce that is unhappy, perhaps troublesome and unproductive.

There are some simple steps that every workplace can do to ensure they are diverse in every way:-

  • Ensure staff that are hired suit the role that they are intended for and not for the purpose of fitting into the team
  • Evaluate all the roles within the business to be able to monitor what works and what does not.
  • Make an organisational chart so that behavioural diversity is retained in every level of the business.
  • Make sure managers are aware of the importance of having behavioural diversity within a business.


Why does behavioural diversity matter?

  • It ensures that the workplace isn't full of "carbon-copies"
  • Staff turnover will decrease, as staff suit the role that they were employed for
  • No staff member will feel alienated or like an outsider
  • Creativity remains high
  • Talent is not overlooked, as staff roles are monitored
  • Employee well-being, engagement and satisfaction improve


Overall, behavioural diversity allows for a varied way of thinking within a organisation, attributes of which are endless and relate heavily to the particular job that an individual is undertaking.


Have you thought of behavioural diversity before? Would you consider focusing on this when you recruit someone new? Tweet us and let us know - @NetworkHRJobs

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